The Arthur Lakes Library at Colorado School of Mines is hiring for a Manager of Circulation and User Services. This position has a deep understanding of best practices and emerging trends in circulation, resource sharing services, and library customer relations and how they fit into the broader organizational mission. The person in this position develops standards and best practices, strategies, and workflows for the User Services section in accordance with library policies, professional standards, and university and state requirements.
Minimum Qualifications:
- Bachelors degree from an accredited program.
- At least three years library circulation experience.
- Advanced knowledge of and/or experience with library circulation software systems.
- At least one year experience with hiring, scheduling, training, payroll, workflows, processes, and policies.
- Demonstrated customer service experience.
Preferred Qualifications:
- Advanced knowledge of and/or experience with Alma circulation software systems.
- Experience working in an academic setting with faculty, staff, students, and members of the public.
- Knowledge of current and emerging issues, trends, and best practices in the changing landscape of libraries, circulation, and customer service.
- Experience supervising student employees.
- Demonstrated commitment to lifelong learning. Ability to approach issues in a flexible and creative way, embrace ambiguity, adapt to change, and work successfully in a fast-paced, dynamic environment.
- Commitment to working with diverse populations and values of inclusivity and accessibility.
- Demonstrated experience in project planning, workflow development, and writing documentation.
How to Apply
Interested applicants should apply online as soon as possible. For full consideration, applications should be received by October 21, 2024.
Applications must include: 1) a cover letter addressing the position attributes above, and 2) current resume.
Contact Dorie Gelber, Human Resources, at dorie.gelber@mines.edu with any questions about this opportunity.